Employees, suppliers, distributors or business partners can expose your business to financial risk, reputation damage and possible criminal liability. ISG produces compliance reports on potential business partners, vendors, distributors, and re-sellers to assess the character, integrity and reputation of potential business partners or key players in a venture before the client enters into a substantial financial relationship. We assess the qualifications and track records of the people involved in the deal, to identify potential inconsistencies, misrepresentations, omissions or controversies in their backgrounds. Our due diligence investigation may includes the following: personal and professional history; details of civil litigation and criminal case; board memberships; professional licenses; government compliance checks; financial history: personal assets, judgments, liens, bankruptcies); corporate affiliations, credit history (with consent).Understanding the personal and professional history of those key players can be the difference between a successful transaction and a complete failure.

Staffing integrity is a key issue for all businesses. ISG helps companies identify employees who engage in dishonest and untrustworthy behavior; those who are more likely to sell confidential information to competition; those who disregard rules, policies and procedures but also indentify those who possess high integrity and are less likely to engage in theft and other counterproductive work behaviors. These checks can be conducted undercover, while ISG’s private investigators covertly work with your employees, gain their trust and obtain the vital information you need. ISG provides multilingual staff to provide the “right” operative for the job; extensive training for undercover investigators, preparing them for all the potentials of the assignment.

Do you want to see your business through the eyes of the client? ISG provides qualified mystery shopping services for you to make a realistic assessment of how your company is seen by your customers. Our solutions will tell you exactly how your customers experience your brand. Exactly why are some associates more effective than others? Specifically why would your customers choose you, or a competitor? We bring you concrete, detailed answers to the questions you have about your business. We perform the specific tasks you are interested in, like: purchasing & returning items, taking a test-drive, opening a checking account, visiting your stores; asking questions of your associates; calling the call center; using or order from your website is just a small part of what ISG provides in this service.